VR (EPS) Warrington Limited (trading styles include VR Car Credit, Vanrooyen Elite Prestige Supercars) is registered at Unit 12 Gemini Trade Park, Europa Boulevard, Warrington, WA5 7YF. We are registered with the ICO (Information Commissioner's Office) and our registration number is ZA550700.
Our Privacy Statement relates to how we collect personal data from our customers and how it is used or shared with selected third parties to deliver goods and services.
You can contact us using the below information -
We will not collect any personally identifiable information about you (that is, your name, address, telephone number, or email address) ("Personal Data") unless you provide it to us voluntarily. If you do not want your Personal Data collected, please do not submit it. We will never sell your information.
Under GDPR you have certain rights as a consumer when it comes to your personal data. As a company we want to ensure that we are able to assist you where possible, should you wish to enforce your rights at any time, please contact us using the information detailed above.
- The right to be informed about the personal data being processed;
- The right of access to your personal data;
- The right to object to the processing of your personal data;
- The right to restrict the processing of your personal data;
- The right to rectification of your personal data;
- The right to erasure of your personal data;
- The right to data portability (to receive an electronic copy of your personal data);
- Rights relating to automated decision-making including profiling.
How we will use your information
We collect personal information when you make an enquiry, place an order for vehicles, services, make a finance application and other products we offer We can collect this information via our website, email, phone or in person. We will use this information to;
- Provide the products or services requested
- Maintain guarantee and service records/enable us to contact you about safety issues, servicing and MOTs
- If you agree, to tell you about other products and services we think may be of interest to you.
- Improve customer service for example by conducting surveys
Our lawful basis for processing your data is legitimate interest or consent, dependent upon the service/product you require.
All our communication will be recorded for training and compliance purposes.
Please note that our showrooms are monitored by CCTV operating systems for the security of our vehicle stock only.
What information we ask for
In order to provide you with the service or product available, we may ask or obtain the following information: -
- Full Name • Date of Birth • Residential Information
- Employment and Income Information • Driving Licence details
- Marital status • Bank details • Marketing preferences
Please note we reserve the right to ask for additional information or evidence at any time in order to assist you.
In some cases, we may collect information about you that is not personally identifiable. Examples of this type of information includes your IP address, the type of Internet Browser you are using, the type of computer operating system you are using, and the domain name of the website from which you linked to our Site or advertisement. This is statistical data about our users' browsing actions and patterns and does not identify any individual. Cookies give us the ability to show adverts to you on platforms like Facebook, Instagram, Twitter and across the internet relating to pages you view on our website. No personally identified data is used to do this.
How we will share your information
If you are taking out finance with your vehicle purchase the information you provide for the finance proposal will be disclosed to lenders for the purposes of considering your credit application. Lenders may use this information to carry out searches with credit reference and fraud prevention agencies.
Your personal information may be shared with selected third parties (such as providers of automotive products and value-added services such as insurance). We will, however, always use every reasonable effort to ensure sufficient protections are in place to safeguard your personal information.
Your information may be sent to the below parties: -
How we will store and protect your information
Our firm uses administrative, technical and physical security to protect the personal information we maintain and to help ensure that it is used according to the methods detailed within this Privacy Statement.
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). Whilst this is not done by us, it may be done through any of the third parties we work with. We recommend consulting their privacy policies listed above to understand how they will use your data.
Your data will be kept for as long as is necessary as per regulation and law. Once your data is no longer required, we guarantee it will be disposed of confidentially.
All CCTV records are disposed off within 3 months, unless required for legal purposes.
How to complain
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO's address:
Information Commissioner's Office
Helpline number: 0303 123 1113